Amending/Cancelling My Order
CAN I RETROSPECTIVELY APPLY A PROMO TO AN ORDER THAT HAS ALREADY BEEN PLACED?
We do not offer the retroactive application of promotions to orders. This means that a specific promotional code must be applied at checkout within the timeframe noted on the Promotions Terms and Conditions Page (linked HERE). If these conditions are
CAN I ADD A GIFT MESSAGE?
Yes, you can add a gift message at checkout by ticking the box that notes 'I'd like to add a gift message'. As we're unable to amend orders once placed, unfortunately we cannot add a gift message to an order once you've checked out.
I FORGOT TO ADD A PRODUCT OR I'D LIKE TO SWAP OUT A PRODUCT! CAN I AMEND MY ORDER?
We are sorry to hear you forgot to add an item to your recently placed order! Unfortunately, we are unable to edit an order once it has been placed, as the packing slip is printed at our warehouse within moments of the order going through. This keeps
CAN I CHANGE MY DELIVERY ADDRESS ONCE I'VE PLACED AN ORDER?
We are sorry to hear the address on your order is incorrect or the address is missing information. To deliver our BEAUTY PIE members their pink boxes as quickly as possible, orders are processed as soon as they are received in our warehouse and as su
CAN I CANCEL MY ORDER?
Unfortunately, no orders can be cancelled once they have been placed. The Member Happiness Team cannot cancel or amend any orders once placed, this is because the packing slip is printed at our warehouse within moments of the order going through. Thi