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MY PROMOTIONAL CODE ISN'T WORKINGUpdated 17 days ago

Some things to double check if your code isn't working:


Does the promotion you are trying to apply have a basket threshold? Does your basket subtotal (before shipping) reach this threshold?


Have you already redeemed this promotion? As most of our promotions have a limit of one use per customer (this applies to automatic and code based promotions).


Have you redeemed any other promotions or codes on your current order? As most promotions cannot be used in conjunction with other promotions.


Is the promotion you are trying to redeem for your member base? As some promotions are intended for members while others are for non-members who are joining.


Is the promotion still valid?


If the code you're using is valid and still not working, contact Member Happiness HERE.

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