Choosing My Products
DO YOU OFFER VIRTUAL SKINCARE OR MAKEUP CONSULTATIONS?
Great news — while we no longer offer one-on-one consultations or a skincare quiz, we do have something to help point you in the right direction!. Our chat team are on hand to help with personalised product recommendations. Simply start a conversatio
OUR COMPLEXION PRODUCTS UNDERTONES/SHADES
Here is a guide to help you better understand the undertones of our EGS Foundation, Concealers, Tinted SPF and Superluminous Products. Like many competitors, each brand will have their own creative way of determining the undertone of a product. With
I NEED A SHADE MATCH
It's great to hear you're interested in trying one of our products and want to ensure you're purchasing the correct shade. Please contact Member Happiness HERE and we'll pass this onto our Product Experts who will then match you to your most suitable
I'VE HAD A REACTION TO A PRODUCT
It's really disappointing for us to hear you've had a reaction to one of our products - we always raise these queries with both our Quality Assurance and Product Development Teams as our BEAUTY PIE Member's safety remains incredibly important to us.
HOW CAN I GET TAILORED PRODUCT ADVICE?
Please contact us via chat or or via our contact form and let us know any details about your skin type, any skin concerns you might have and what you'd ultimately like to achieve from a daily skincare routine. We can then tailor a specific skincare r
WHICH PRODUCTS CAN I USE WHILE PREGNANT/BREASTFEEDING?
We would love to help you find products suitable for use during pregnancy/breastfeeding. Not all ingredients are safe or recommended for use during pregnancy, and we've compiled a list of the key ones to make things easy. Each pregnancy is unique, an
WHICH OF YOUR SKINCARE PRODUCTS ARE FRAGRANCE FREE?
We're constantly working to have an equal balance of both fragrance-free and fragranced beauty products, as some active ingredients often need a slight fragrance. On each product page, we note if a product is fragrance-free. This information can be f
WHICH OF YOUR PRODUCTS ARE VEGAN FRIENDLY?
You'll be very pleased to hear that at BEAUTY PIE we do not test our products on animals, we only test our products exclusively on willing humans. We also wherever possible try to avoid using animal derivatives. On each product page, we note if a pro