MY MEMBERSHIP HAS FAILED TO RENEW - WHAT NOW?Updated a month ago

Don't worry, it's probably a hiccup related to card expirations or lost card changes - these are the most common problems. When you log into your account you'll see the option to reinstate your membership.

If you wish to re-activate this within 30 days of failed renewal, please use the following steps:

1. Log into your Beauty Pie account

2. Go to the 'Manage Membership' Section of your account

3. Scroll down to the bottom half of the page where you can view your Membership History

4. On the right-hand side of your previous membership plan, you will be able to select 'Re-activate'

5. Your Membership will be Re-activated

Alternatively, if more than 30 days has passed since your failed renewal, you can simply log into your account and choose the membership plan that you wish to re-join on. By adding this to your basket and checking out, your membership will be re-activated.